Welcome to Pure Hand Co. (“Company”, “We”, “Us”, “Our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://phpurehands.com (the “Website”) and the purchase of products offered through it.

By accessing or using our Website, creating an account, or placing an order, you agree to be legally bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information provided by you is accurate, complete, and up to date.

2. Account Registration

To access certain features of the Website, you may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account.

  • All activities carried out under your account.

We reserve the right to suspend or terminate any account found to be providing false information or engaging in unauthorized activities.

3. Products & Product Information

We make every effort to display product descriptions, specifications, images, colors, and pricing as accurately as possible.

However:

  • Actual product colors may vary slightly depending on your device display.

  • Handmade products may have slight variations in size, color, texture, or finish.

  • Product availability is subject to stock.

We reserve the right to modify or discontinue any product without prior notice.

4. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes, shipping charges, and other fees (if any) will be displayed during checkout before payment.

5. Orders

After placing an order, you will receive an order confirmation by email or SMS.

Order confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel any order.

  • Limit product quantities.

  • Refuse service for any reason permitted by law.

If payment has already been received for a cancelled order, the amount will be refunded in accordance with our Refund Policy.

6. Payments

Payments can be made using the payment methods available on the Website.

All online transactions are processed through secure third-party payment gateways.

Pure Hand Co. does not store your debit card, credit card, UPI PIN, CVV, OTP, or internet banking credentials.

7. Shipping & Delivery

Orders are processed within the timelines mentioned on our Shipping Policy.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Force majeure events

  • Remote delivery locations

Pure Hand Co. shall not be liable for delays beyond our reasonable control.

8. Cancellation

Orders may be cancelled only before they are dispatched.

Once an order has been shipped, cancellation may not be possible.

Please refer to our Cancellation Policy for complete details.

9. Returns & Refunds

Returns, replacements, and refunds shall be governed by our Refund & Return Policy available on the Website.

Customers are requested to review the policy before placing an order.

10. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos

  • Brand Name

  • Product Images

  • Graphics

  • Website Design

  • Text

  • Icons

  • Videos

  • Software

is the exclusive property of Pure Hand Co. or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. User Conduct

Users agree not to:

  • Use the Website for unlawful purposes.

  • Upload malicious software or viruses.

  • Attempt unauthorized access to the Website.

  • Interfere with website security.

  • Misrepresent identity.

  • Copy or scrape Website content without permission.

Violation of these Terms may result in suspension or permanent restriction of access.

12. Third-Party Links

The Website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services provided by such third-party websites.

13. Limitation of Liability

To the maximum extent permitted by law, Pure Hand Co. shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Service interruptions

  • Delays caused by third-party service providers

Our maximum liability shall not exceed the value of the product purchased.

14. Disclaimer

The Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free operation of the Website.

15. Force Majeure

Pure Hand Co. shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, war, pandemics, internet failures, or transportation disruptions.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in the jurisdiction of the Company’s registered office.

17. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page along with the revised Effective Date.

Continued use of the Website after any updates constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Pure Hand Co.

Website: https://phpurehands.com

Email:  Syed_afaq@yahoo.com 

Phone: +91 70064 96489